How do I determine if the problem I am encountering is related to translation on Open Account Balances Listing Report

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Problem: How do I determine if the problem I am encountering is related to translation on Open Account Balances Listing Report

Symptoms:

The Open Account Balances Listing identifies General Ledger accounts with outstanding balances and it displays the subledger transactions that contribute to that balance. Users can create their own layout and publish their reports using Oracle XML Publisher.
Note: This document is not meant to replace the detailed information in the Subledger Accounting Implementation Guide, which can be found on My Oracle Support.

R12.0 Version – Chapter 9
R12.1 Version – Chapter 10

Solution:

Provide the output of the following queries in an MS Excel file. Then log a ticket with Support and upload the results to the service request (SR):
(a) select userenv('LANG') from dual;

(b) select * from fnd_lookup_values where lookup_type = 'XLA_ACCOUNTING_CLASS'

(c) What is the language used when the Concurrent Program (Report) is run from the Application?

(d) What are the version of the following files:
$xla/patch/115/import/US/xla120lu.ldt
$xla/patch/115/import/<user_language>/xla120lu.ldt

References:

Note.880546.1 Ext/Pub R12 SLA FAQ on Open Account Balances Listing Report

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