Unable to Create, Delete or View Document of Record in HR due to invalid characters that exists in the parameter key value for VerifiedBy. clicking on "About Page", system gives the error "The page cannot be found"

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Problem: Unable to Create, Delete or View Document of Record in HR due to invalid characters that exists in the parameter key value for VerifiedBy. clicking on "About Page", system gives the error "The page cannot be found"

Symptoms:
On : 11.5.10.2 version, Core HR - General

Family Pack 11i.HR_PF.K Rollup 1
Document of Records Person Search page:
/oracle/apps/pqp/vehiclemileage/webui/AllocEmployeeSelectPG 115.6

Next Page "Documents of Record for Person":
when clicking on "About Page", system gives the error "The page cannot be found"

When attempting to View/Update or delete a document of record
the following error occurs.

ERROR
-----------------------

The web page cannot be found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Responsibility:- UAE HRMS Manager

1. Fast Path: Documents of Record
2. Search for employee
3. Manage Documents of Record
4. Click on View/Update or delete
Error:

The web page cannot be found


Solution:


The issue is resolved by upgrading to file DocsOfRecordForPersonPG.xml version 115.5 or higher. The following bug outlines this solution:
There is a one off patch release for Bug 6911562 - ST2:R:11G JDBC:NOT ABLE TO UPDATE DELETE VIEW THE CREATED DOCUMENT OF RECORDS.
Bug 9031090 - 1OFF:6911562:HR_PF.K.RUP.1:11.5.10.2:ST2:R:11G JDBC:NOT ABLE TO UPDATE DELETE VI


1. Download and review the readme and pre-requisites for Patch.9031090.

2. Ensure that you have taken a backup of your system before applying
the recommended patch.

3. Apply the patch in a test environment.

4. Confirm the following file versions:
per mds/dor/webui DocsOfRecordForPersonPG.xml 115.5
You can use the commands like the following:
strings -a $XX_TOP/filename |grep '$Header'

5. Retest the issue.

6. Migrate the solution as appropriate to other environments.

References:
764096.1 - Unable to Create, Delete or View Document of Record in HR

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