Wednesday, June 29, 2011

use WebAdi to upload Journals :the connection to the server is unavailable, Please contact your support representative

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On 11.5.10.2 When attempting to use WebAdi to upload Journals,
the following error occurs:

ERROR
-----------------------
"The connection to the server is unavailable, Please contact your support representative"


Due to this issue, Unable to upload the data for one month

Solution:

1.Follow up the instructions for applying patch 5711361 in a Test instance first.

This patch inluded in
Applications Technology 11i.ATG_PF.H.delta.6 (patch 5903765)
Applications Technology 11i.ATG_PF.H.delta.5 (patch 5473858)

2.Assign responsibility Desktop Integration Responsibility for users work on WebADi
You can refer to note 287080.1


3.Retest your issue

4.Migrate solution as appropriate
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