Does Cisco Call Manager 7.1.3 Switch with the Cisco ICM (Intelligent Contact Manager) 8.0 CTI Middleware certified to work with Oracle 11.5.10.2?

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Problem: Does Cisco Call Manager 7.1.3 Switch with the Cisco ICM (Intelligent Contact Manager) 8.0 CTI Middleware certified to work with Oracle 11.5.10.2?







Solution:




Both Cisco Call Manager 7.1.3 Switch and the Cisco ICM (Intelligent Contact Manager) 8.0 CTI Middleware are not certified to work with Oracle 11.5.10.2.

References:

Note.258966.1 11.5.10: Certified Switches/Middleware for Interaction Center Advanced Inbound

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