Tuesday, October 4, 2011

Siebel 8.0.0.8 SIA [20430]

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Problem: Siebel 8.0.0.8 SIA [20430]

ERROR
-----------------------
1) vuser_init.c(54): Error -26372: ContentCheck Rule "Bad_Password_1" in Application "Siebel" triggered. Text "(SBL-UIF-00272)" matched (count=1)
2) ObjMgrSessionLog Error 1 000012264ce50c45:0 2010-11-23 18:12:33 (model.cpp (5886)) SBL-DAT-00247: An error has occurred retrieving the multi valued group object for field '' . Please have your systems administrator check your application configuration.
3) ObjMgrSessionLog ObjMgrLogin 3 000012264ce50c45:0 2010-11-23 18:12:33 Login failed for Login name : hiwebuser

Symptoms:
Run LoadRunner script to login X Siebel registered users simultaneaously

Log files:

The Siebel application is successfully authenticating the user, but failing when checking the Siebel Position.

ObjMgrBusCompLog Warning 2 000012264ce50c45:0 2010-11-23 18:12:33 (buscomp.cpp (10758)) SBL-DAT-00247: An error has occurred retrieving the multi valued group object for field 'Position' .

Please have your systems administrator check your application configuration.
ObjMgrSessionLog Error 1 000012264ce50c45:0 2010-11-23 18:12:33 (model.cpp (5886)) SBL-DAT-00247: An error has occurred retrieving the multi valued group object for field '' .

Please have your systems administrator check your application configuration.
ObjMgrSessionLog ObjMgrLogin 3 000012264ce50c45:0 2010-11-23 18:12:33 Login failed for Login name :
***** SQL Statement Execute Time for SQL Cursor with ID 1A55D8E0: 0.010 seconds *****

ObjMgrSqlObjLog Execute 4 0000016c4cf317b7:0 2010-11-29 16:58:02 End: execute SqlObject at 1d77ae30
ObjMgrSqlLog Detail 4 0000016c4cf317b7:0 2010-11-29 16:58:02
***** SQL Statement Initial Fetch Time for SQL Cursor with ID 1A55D8E0: 0.000 seconds *****

ObjMgrDBConnLog EndTransaction 4 0000016c4cf317b7:0 2010-11-29 16:58:02 EndTransaction (ABORT) was called on DB connection 188591e0
ObjMgrBusCompLog Error 1 0000016c4cf317b7:0 2010-11-29 16:58:02 (sqlobj.cpp (43351)) SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue.
ObjMgrSessionLog Error 1 0000016c4cf317b7:0 2010-11-29 16:58:02 (model.cpp (5886)) SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue.
ObjMgrSessionLog ObjMgrLogin 3 0000016c4cf317b7:0 2010-11-29 16:58:02 Login failed for Login name : guestuser

Solution:



1. Should you chose to modify the server scripts, make sure you add the following to the end of the script:

function Application_Start (CommandLine)
{
....

oBOEmp = null;
oBCEmp = null;
oBCEmpRec = null;
return(CancelOperation);
}

Ensure that these last 4 lines are also added to the Application_Close event handler function

2. Our recommendation remains to disable the Application Start and Close event handler functions - and use Personalization Rules instead. For more information, read Siebel Bookshelf version 8.0 > Siebel Personalization Administration Guide > Tracking Run-Time Events (http://download.oracle.com/docs/cd/B40099_02/books/PersAdm/PersAdmRuntime.html). In summary you will perform the following steps:
2.1. Create 2 Events; one for Login and one for Logout
2.1.1. Object Type = Application
2.1.2.Object Name =
Event = Login | Logout
2.2. For each Event you will create a separate Action Set with one single Action associated to update the Availability Status to either "Fully Available" or "Unavailable" therefore 2 Action Sets each with one Action:
2.2.1. Action Type = Attribute Set
2.2.2. Profile Attribute = "Availability Status"
2.2.3. Set Operator = Set
2.2.4. Value = "Fully Available" | "Unavailable" ---which are the values for the separate Action Set Actions associated to the Login and Logout events respectively
2.3. Make sure that you restart your Siebel Server in order to clear the Personalization Cache before testing




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