Wednesday, October 12, 2011

Response to Email Notification delivered via WF Mailer takes awful time to register in Database, ERROR:[SVC-GSM-WFMLRSVC-16864-10006

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Problem: Response to Email Notification delivered via WF Mailer takes awful time to register in Database, ERROR:[SVC-GSM-WFMLRSVC-16864-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.sendMessages(String)]:MessagingException -> javax.mail.MessagingException: 451 Timeout waiting for client input






Log files:
[Oct 31, 2010 10:53:29 AM GMT+04:00]:1288508009967:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:host:172.29.16.23:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-16864-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.sendMessages(String)]:MessagingException -> javax.mail.MessagingException: 451 Timeout waiting for client input

PROCESSOR_READ_TIMEOUT_CLOSE N
4334965 27-NOV-07 27-NOV-07 60 11.5.10 Consolidated Update (RUP3) for ATG Product Family


Solution:



make sure that "Processor Close on Read Timeout" and "Expunge Inbox on Close" parameter is checked (In OAM --> Navigate to Workflow Manager --> Notification Mailers --> Edit --> Advanced --> Step 2)

After you run these changes, please bounce the Mailer and let me know your feedback.
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