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Problem: encryption key cannot be generated in some environments
/identity/oblix/apps/admin/bin/front_page_admin.cgi? Showing blank screen
Symptoms:
setting up IdM 10.1.4 on Linux environments as per the http://download.oracle.com/docs/cd/B28196_01/idmanage.1014/b25353/toc.htm document.
Completed installation of Identity and Webpass server
After completion of Setting Up the Identity System (chapter 6) we are unable to login, getting a blank screen. I could see "connection refused" error in OHS error log though the server is accepting the connections and OIS server restarting automatically.
Log files:
The Webpass log shows:
2010/04/24@11:59:50.299752 11870 16384 CONNECTIVITY WARNING 0x00002101 ois_service_client.cpp:1304 "The server this component is trying to establish a connection to is not available" function^ObOISServiceClient::SendMessage
Identity logs repeatedly shows, "Determining whether port is listening":
2010/04/24@11:59:52.892300 11937 16384 NET DEBUG3 0x00000201 obsocket.cpp:469 "Determining whether port is listening"
2010/04/24@11:59:52.892309 11937 16384 NET TRACE 0x00000203 obsocket.cpp:263 "Function entered" _TraceName^ObSocketOIS::Connect RemoteAddr^0x00000000 RemotePort^6033 Socket^15
2010/04/24@11:59:52.892386 11937 16384 NET TRACE 0x00000204 obsocket.cpp:328 "Function exited" _TraceName^ObSocketOIS::Connect _TraceDuration^0.000077 return^1
2010/04/24@11:59:52.892409 11937 16384 NET DEBUG1 0x00000201 obsocket.cpp:487 "Reusing Address" LocalAddr^0.0.0.0 LocalPort^6033 Socket^14
2010/04/24@11:59:52.904734 11937 16384 NET TRACE 0x00000203 obsocket.cpp:210 "Function entered" _TraceName^ObSocketOIS::~ObSocket this^0xFFFFA640 Socket^15
2010/04/24@11:59:52.904761 11937 16384 NET TRACE 0x00000203 obsocket.cpp:902 "Function entered" _TraceName^ObSocketOIS::Close LocalAddr^ LocalPort^0 RemoteAddr^0.0.0.0 RemotePort^6033 Socket^15
2010/04/24@11:59:52.904811 11937 16384 NET TRACE 0x00000204 obsocket.cpp:924 "Function exited" _TraceName^ObSocketOIS::Close _TraceDuration^0.000050 status^0
2010/04/24@11:59:52.904829 11937 16384 NET TRACE 0x00000204 obsocket.cpp:217 "Function exited" _TraceName^ObSocketOIS::~ObSocketOIS _TraceDuration^0.000095
2010/04/24@11:59:52.904840 11937 16384 NET TRACE 0x00000203 obsocket.cpp:186 "Function entered" _TraceName^ObSocketOIS::ObSocket this^0xFFFFA640
2010/04/24@11:59:52.904862 11937 16384 NET DEBUG3 0x00000201 obsocket.cpp:191 "Socket created" Socket^15
2010/04/24@11:59:52.904869 11937 16384 NET TRACE 0x00000204 obsocket.cpp:194 "Function exited" _TraceName^ObSocketOIS::ObSocket _TraceDuration^0.000029
2010/04/24@11:59:52.904879 11937 16384 NET DEBUG3 0x00000201 obsocket.cpp:469 "Determining whether port is listening"
OHS logs:
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
2010/04/24@11:59:50.299752 11870 16384 CONNECTIVITY WARNING 0x00002101 ois_service_client.cpp:1304 "The server this component is trying to establish a connection to is not available" function^ObOISServiceClient::SendMessage
Identity logs repeatedly shows, "Determining whether port is listening":
2010/04/24@11:59:52.892300 11937 16384 NET DEBUG3 0x00000201 obsocket.cpp:469 "Determining whether port is listening"
2010/04/24@11:59:52.892309 11937 16384 NET TRACE 0x00000203 obsocket.cpp:263 "Function entered" _TraceName^ObSocketOIS::Connect RemoteAddr^0x00000000 RemotePort^6033 Socket^15
2010/04/24@11:59:52.892386 11937 16384 NET TRACE 0x00000204 obsocket.cpp:328 "Function exited" _TraceName^ObSocketOIS::Connect _TraceDuration^0.000077 return^1
2010/04/24@11:59:52.892409 11937 16384 NET DEBUG1 0x00000201 obsocket.cpp:487 "Reusing Address" LocalAddr^0.0.0.0 LocalPort^6033 Socket^14
2010/04/24@11:59:52.904734 11937 16384 NET TRACE 0x00000203 obsocket.cpp:210 "Function entered" _TraceName^ObSocketOIS::~ObSocket this^0xFFFFA640 Socket^15
2010/04/24@11:59:52.904761 11937 16384 NET TRACE 0x00000203 obsocket.cpp:902 "Function entered" _TraceName^ObSocketOIS::Close LocalAddr^ LocalPort^0 RemoteAddr^0.0.0.0 RemotePort^6033 Socket^15
2010/04/24@11:59:52.904811 11937 16384 NET TRACE 0x00000204 obsocket.cpp:924 "Function exited" _TraceName^ObSocketOIS::Close _TraceDuration^0.000050 status^0
2010/04/24@11:59:52.904829 11937 16384 NET TRACE 0x00000204 obsocket.cpp:217 "Function exited" _TraceName^ObSocketOIS::~ObSocketOIS _TraceDuration^0.000095
2010/04/24@11:59:52.904840 11937 16384 NET TRACE 0x00000203 obsocket.cpp:186 "Function entered" _TraceName^ObSocketOIS::ObSocket this^0xFFFFA640
2010/04/24@11:59:52.904862 11937 16384 NET DEBUG3 0x00000201 obsocket.cpp:191 "Socket created" Socket^15
2010/04/24@11:59:52.904869 11937 16384 NET TRACE 0x00000204 obsocket.cpp:194 "Function exited" _TraceName^ObSocketOIS::ObSocket _TraceDuration^0.000029
2010/04/24@11:59:52.904879 11937 16384 NET DEBUG3 0x00000201 obsocket.cpp:469 "Determining whether port is listening"
OHS logs:
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
jebdap01.dubaiworld.ae:6033: Connection refused
Solution:
you are hitting upon Bug 8533325, where the encryption key cannot be generated in some environments.
The issue is that the libraries which produce the encryption key could crash when using an AMD based quad processor (or potentially any non-intel quad core processor whose cpu id could not be found). The problem was first reported on a Quad-Core AMD Opteron(tm) Processor 8380. This problem has been fixed in 10.1.4.3 Bundle Patch 1.
Currently the only workaround is to produce the encryption key from a hardware environment which does not have this problem, and to load it into the required environment. The relevant entry in ldap is cn=cookieEncryptionKey, obcontainerId=encryptionKey,o=Oblix, <config DN> .
Please follow the below action plan.
(1) Shutdown all your OAM components
Run the following command in the OID environment where OAM has no shared secret:
$ORACLE_HOME/bin/ldapmodify -D cn=orcladmin -w <your password> -h oidhost -p oidport
<<EOF
dn: cn=cookieEncryptionKey,obcontainerId=encryptionKey,o=Oblix,dc=dubaiworld,dc=ae
changetype: add
objectclass: Top
objectclass: oblixEncryptionKey
cn: cookieEncryptionKey
obsecretsize: 32
obsharedsecret:: AyIPiiuYHa/BapE2JTbE9o1OJs9396E6E1MN0WnwXtw=
obver: 10.1.4.0
EOF
Note that the obsharedsecret is a binary key and hence it is base64 encoded. Just keep it that way when you run ldapmodify.
2. Restart all OAM components
The issue is that the libraries which produce the encryption key could crash when using an AMD based quad processor (or potentially any non-intel quad core processor whose cpu id could not be found). The problem was first reported on a Quad-Core AMD Opteron(tm) Processor 8380. This problem has been fixed in 10.1.4.3 Bundle Patch 1.
Currently the only workaround is to produce the encryption key from a hardware environment which does not have this problem, and to load it into the required environment. The relevant entry in ldap is cn=cookieEncryptionKey, obcontainerId=encryptionKey,o=Oblix, <config DN> .
Please follow the below action plan.
(1) Shutdown all your OAM components
Run the following command in the OID environment where OAM has no shared secret:
$ORACLE_HOME/bin/ldapmodify -D cn=orcladmin -w <your password> -h oidhost -p oidport
<<EOF
dn: cn=cookieEncryptionKey,obcontainerId=encryptionKey,o=Oblix,dc=dubaiworld,dc=ae
changetype: add
objectclass: Top
objectclass: oblixEncryptionKey
cn: cookieEncryptionKey
obsecretsize: 32
obsharedsecret:: AyIPiiuYHa/BapE2JTbE9o1OJs9396E6E1MN0WnwXtw=
obver: 10.1.4.0
EOF
Note that the obsharedsecret is a binary key and hence it is base64 encoded. Just keep it that way when you run ldapmodify.
2. Restart all OAM components
10 comments:
Hi,
I can't connect to the LDAP. It was stucked in the login command.Also, how did you generate the sharedkey?
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