Showing posts with label e-Business Suite:Functional. Show all posts
Showing posts with label e-Business Suite:Functional. Show all posts

Wednesday, July 6, 2011

Fatal error in Accounting Entries Exceptions Report

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Problem:   
Fatal error in Accounting Entries Exceptions Report

Log files:
Payables_Accounting_Process_280609.txt reports fatal error for IMDAAD LLC 102736
Account From Date: 01-JUN-09 Submit Transfer to GL: Yes Summarize Report: No
Account To Date: 28-JUN-09 Submit Journal Import: No Invoice Batch Name:
Document Class: All Validate Accounts: Yes Payment Batch Name:

Solution:
Execute the following steps::
1. Download undoatg.zip from ftp://ftp.oracle.com/support/hidden/patchsets/AP/scripts/undoatg.zip
If you already have a copy of this script from a previous SR verify that you have version
undoatgh 1.8 or higher. If not download a new copy. The version can be found on the first
line of the undoatgh.sql script.

2. Stop all users from using concurrent or on-line accounting until this process is finished.

3. Create a table of the events to undo.

create table SR_7662297_992 as
select distinct accounting_event_id
from ap_accounting_events_all
where accounting_event_id in (134530, 134531, 134572)
and source_id in (117733);

4. Undo the Events and report for later GL manipulation

Run UndoAtgh.sql
Enter Org ID: 358
Enter option 1 for Display Selected Event Details
Enter option 1 to display AP Accounting Data
Enter option 3 for Accounting Events in an Existing Table
Enter table name = SR_7662297_992
Undo the Events Now: Y
Enter Y to Sweep to Currently Open Period
Enter the Currently Open Period Name: XXXXXX (any valid period that's currently open)
Enter N to not delete events IDs (You will only get this prompt on 11i.AP.K and above)

COMMIT; <<< the script does not self-commit


5. Run the Payables Accounting process with the following parameters:

Account from date:
Account to date:
Document class: ALL
Validate accounts: Y
Debug: Y

If your concurrent process does not show a debug parameter, please use note 198799.1 to
display this parameter and generate a debug log of the Accounting process.

Verify there are no exceptions on the output.


6. Allow users to run the accounting process again.

7. Upload a fresh aplist for invoice_id 117733
Relevant Research => Analysis



   
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Changing Automatic Offsets after transactions have already been created and accounted

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Problem:    Changing Automatic Offsets after transactions have already been created and accounted

Symptoms:
Changing Automatic Offsets after transactions have already been created and accounted can cause issues:
ENABLING/DISABLING AUTOMATIC OFFSETS
Current functionality within Oracle Payables allows the value of the Automatic Offset option in the
Payables Option form to be changed at any time. This is because Oracle does recognize that there
could be a business operational change that results in a one-time need to enable or disable
Automatic Offsets. Therefore, Oracle has tried to accommodate for this scenario instead of disallowing
changes to this option that would require a separate operating unit to be created.

However the ability to change this setting is not to be misused and 'toggled' for any reason.
Should you choose to 'toggle' this option, neither Oracle Support nor Oracle Development will support
any problems caused by this. Incorrect accounting or incorrect trial balance accounts are examples
of problems that may arise because of this. You will have to contact Oracle Consulting to have the
accounting and/or trial balance data corrected.


Solution:
If your business is in urgent need for switching the option, you have to:
1- account all your periods and close all of them .
2- Make sure that the reconciliation between Ap and Gl is is perfect, and no in stuck issues , you can use Note 452536.1 & Note 344367.1 .
3-Choose a new fresh period that, HAVE NO TRANSACTIONS YET , to switch the option .
(Switching while in the middle of transactions process cause them to stop accounting, which will be out of support).
4-Review, well, the impact of the change in your business needs.
5-You can search more resources concerning the subject Via Metalink to have additional information .


     
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APP-AR-42536 this transaction is associated with at least one or end-dated GL account. Please correct the account.

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Problem:    APP-AR-42536 this transaction is associated with at least one or end-dated GL account. Please correct the account.
Correct the receivable account assignment (receivable A/C CC is valid in GL)

Auto invoice Import program is not recognizing valid receivable code combination 6005-0000-121100-000000-0000-000-000-000
System is not allowing completing transaction today
error message: "APP-AR-42536 this transaction is associated with at
least one or end-dated GL account. Please correct
the account."

We were not able to enter single AR Receipt, AR Transaction and could not import AR transactions so delayed the period closing.

Symptoms:
>Submit Auto Invoice master Program
>Open transaction 13514 & click "Complete" Button
Log files:
Autoinvoice_Import_Program_020709.txt
Contains:

RAXTRX module: Auto invoice Import Program

Error calling afpoget() - AR_ALLOW_TRX_LINE_EXEMPTIONS

Solution:
Correct the receivable account assignment (receivable A/C CC is valid in GL




    
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R12.0.6+ : Purchasing PO Approval Data Collection Test

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Problem:    
R12.0.6+ : Purchasing PO Approval Data Collection Test 

This test collects all the data related to approvals for any purchasing document type.
Use this test whenever a data collection of approvals data is required specific to a purchase order document. No validation will be done on the data collected, therefore no error or warning messages will be provided. Usage: To execute the test, do the following: 1. Start Oracle eBusiness Suite 2. Connect to a responsibility that has Support Diagnostics enabled (see Note 358831.1 for details) 3. Select the Diagnostic Tools menu option 4. Select Application
No validation will be done on the data collected, therefore no error or warning messages will be provided.
EBS Applicable Releases: 12.0.6 +
Application Name: Purchasing
Test Group: Data Collectors
Test Name: PO Approval
This test was last released on: 05-NOV-08

To execute the test, do the following:
  1. Start Oracle E-Business Suite
  2. Connect to responsibility Application Diagnostics
  3. Select the Diagnose menu option
  4. Click button Select Application and select Application "Purchasing"
  5. Scroll down to group "Data Collectors"
  6. Select test name "PO Approval"
  7. Input Parameters (* required)
Responsibility Id (Mandatory)  
Operating Unit Id (Mandatory)  
Document Type (Mandatory)  
Document Number (Mandatory)  
Release Number (Optional)  
  1. Output contains
Document Header Values
PO_DOCUMENT_TYPES_VL
PO_ACTION_HISTORY
WF_ITEMS
WF_ITEMS Child Processes
Workflow Status for each Item_type and Item_key
Workflow Document Managers
FND_USER
AK_WEB_USER_SEC_ATTR_VALUES
WF_USERS
WF_ROLES
WF_USER_ROLES
WF_LOCAL_USERS
PER_PEOPLE_F
PER_ASSIGNMENTS_F
PO_EMPLOYEE_HIERARCHIES ( if AME is not used )
Approval Rules assigned to Job ( if AME is not used )
Approval Rules assigned to Position ( if AMEis not used )
User Notification Rules
WF_RESOURCES
AME Setup Details ( if AME is used )

References:


ID 732171.1

    

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EXTRA PAYMENT SCHEDULE LINES FOR INVOICES causing FRM-40202: field must be entered when we are querying some invoices in production 11i.AP.N

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Problem:    EXTRA PAYMENT SCHEDULE LINES FOR INVOICES causing FRM-40202: field must be entered when we are querying some invoices in production 11i.AP.N

FRM-40202: field must be entered when we are querying some invoices in production.
Those old invoices which are validated and accounted have source 'Manual Invoice Entry'.
Those invoices have got one extra payment schedule line having due_date,gross_amount,payment_priority,amount_remaining as NULL and PAYMENT_STATUS_FLAG = 'N'.
We do not have any idea how come system created these lines and how come above mandatory columns are null for them.

Solution:
create backup of AP_PAYMENT_SCHEDULES_ALL

delete from AP_PAYMENT_SCHEDULES_ALL
where AMOUNT_REMAINING is null
and GROSS_AMOUNT is null and
INVOICE_ID=&invoice_id;

Now query the problematic invoice and check whether invoice is displaying correct data or not.

References:
Refer BUG # 4939397 for more information on this


    
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Tuesday, July 5, 2011

Users cannot enter invoices and process any transaction

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Problem:    users cannot enter invoices and process any transaction

When we try to enter invoice,Able to select supplier and Site, Then when we press Tab cursor dosn't move ahead..
Liability account should default from Supplier master not appear in Liability account tab,Can not move further ahead.
Funny part is no error msg getting.


Symptoms:

The issue can be reproduced at will with the following steps:
1. When we try to enter invoice
2. Able to select supplier and Site
3. Then when we press Tab cursor dosn't move ahead..
4. Liability account should default from Supplier master not appear in Liability account tab
5. Can not move further ahead.
6. Funny part is no error msg getting.

Log files:


Solution:

Issue might be due to uncompelled packages.
However , if it is not,
Apply Patch 8579071 and Confirm the following file versions:
forms/US/APXINWKB.fmb 115.1057
You can use the commands like the following:
strings -a $XX_TOP/filename |grep '$Header'

References:

    

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Monday, July 4, 2011

UNABLE TO CREDIT TRANSACTION ORA-01476 divisor is equal zero ORA-06512 APPS.ARP_PROCESS_CREDIT_INS_COVER

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Problem:
On 11.5.10 in Production:UNABLE TO CREDIT TRANSACTION  ORA-01476 divisor is equal zero ORA-06512 APPS.ARP_PROCESS_CREDIT_INS_COVER
1.       Open credit transaction window.
2. Enter all details.
3. Save record.
4. Got error
Not able to credit transaction through credit transaction window.
ORA-01476: divisor is equal to zero
ORA-06512: at "APPS.ARP_PROCESS_CREDIT_INS_COVER", line 261

Symptoms:


Log files:

Debug LOG FILE
--------------------------
*** This Transaction Is Not Being Monitored ***
EXCEPTION: Error executing insert dist stmt
EXCEPTION: arp_credit_memo_module.write_cm_sched_to_table()
EXCEPTION: Error fetching select cm lines
EXCEPTION: arp_credit_memo_module.credit_rule_transactions()
EXCEPTION: arp_credit_memo_module.credit_transactions_ins_mode(654996, , 436099, , )
EXCEPTION: derive_credit_information
EXCEPTION: arp_process_credit.insert_header
EXCEPTION : arp_process_credit_cover.insert_header_cover

Solution:
It is a bug 8489702
References:
Navigate to Oracle Diagnostics and run the Transaction Data Collection test
( Note 223834.1 ) for the affected transaction and check the output

Check the output of the Applications Collection Tool (ACT) for product AR
See Note 183274.1.

Note 398834.1 - Script Catalogue for Receivables Support Transaction and Reconciliation Issues

    
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Special characters like '&', '<' '>', '"' throw java exceptions in XDO document merge API

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Problem: Special characters like '&', '<' '>', '"' throw java exceptions in XDO document merge API.
On 11.5.10.2 in Production

Sending a test mail in PROD instance, the following error message appears.
The error seems to occur when an html link is attached. Normal content is sent successfully

Oracle Marketing Resp-->Administration-->Fulfillment-->CoverLetter
Give the cover letter name and paste it in the content and tryed to send a test
mail.

Symptoms:

Attaching an html link that is when the error occurs - it is the special characters in the link that is causing the error

This is explained in the following bug:
Bug 5865343: & CHARACTER IN RTF MERGED DOC CAUSES FULFILLMENT REQUEST TO FAIL

Log files:
error message screen showing the following error.

oracle.apps.fnd.framework.OAException: oracle.apps.jtf.base.resources.FrameworkException: oracle.xml.parser.v2.XMLParseException: Expected name instead of . at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:205) at oracle.xml.parser.v2.XMLReader.scanNameChars(XMLReader.java:1001) at oracle.xml.parser.v2.XMLReader.scanQName(XMLReader.java:1677) at oracle.xml.parser.v2.XMLReader.getEntity(XMLReader.java:1928) at oracle.xml.parser.v2.NonValidatingParser.parseAttrEntityRef(NonValidatingParser.java:1535) at oracle.xml.parser.v2.NonValidatingParser.parseAttrValue(NonValidatingParser.java:1520) at oracle.xml.parser.v2.NonValidatingParser.parseAttr(NonValidatingParser.java:1408) at oracle.xml.parser.v2.NonValidatingParser.parseAttributes(NonValidatingParser.java:1350) at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1180) at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:301) at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:268) at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:253) at oracle.apps.ibc.util.XmlUtil.parseContentItemXml(XmlUtil.java:63) at oracle.apps.ibc.admin.PreviewManager.previewContentItemDeepXmlDom(PreviewManager.java:401) at oracle.apps.ibc.coverletter.server.CoverLetterApprovalManager.setRenditions(CoverLetterApprovalManager.java:271) at oracle.apps.ams.oa.campaign.webui.AdminSendTestCO.processFormRequest(AdminSendTestCO.java:204) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:804) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363) at oracle.apps.fnd.framework.webui.OAWebBeanHideShowHelper.processFormRequest(OAWebBeanHideShowHelper.java:138) at oracle.apps.fnd.framework.webui.OAHideShowHeaderHelper.processFormRequest(OAHideShowHeaderHelper.java:134) at oracle.apps.fnd.framework.webui.beans.layout.OAHideShowHeaderBean.processFormRequest(OAHideShowHeaderBean.java:484) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1000) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:966) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:821) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363) at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processFormRequest(OAStackLayoutBean.java:370) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1000) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:966) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:821) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363) at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processFormRequest(OAStackLayoutBean.java:370) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1000) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:966) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java

oracle.apps.fnd.framework.OAException: oracle.apps.jtf.base.resources.FrameworkException: oracle.xml.parser.v2.XMLParseException: Expected name instead of . at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:205) at oracle.xml.parser.v2.XMLReader.scanNameChars(XMLReader.java:1001) at oracle.xml.parser.v2.XMLReader.scanQName(XMLReader.java:1677) at oracle.xml.parser.v2.XMLReader.getEntity(XMLReader.java:1928) at oracle.xml.parser.v2.NonValidatingParser.parseAttrEntityRef(NonValidatingParser.java:1535) at oracle.xml.parser.v2.NonValidatingParser.parseAttrValue(NonValidatingParser.java:1520) at oracle.xml.parser.v2.NonValidatingParser.parseAttr(NonValidatingParser.java:1408) at oracle.xml.parser.v2.NonValidatingParser.parseAttributes(NonValidatingParser.java:1350) at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1180) at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:301) at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:268) at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:253) at oracle.apps.ibc.util.XmlUtil.parseContentItemXml(XmlUtil.java:63) at oracle.apps.ibc.admin.PreviewManager.previewContentItemDeepXmlDom(PreviewManager.java:401) at


Solution:

Note 468683.1 One-to-One Fulfillment Requests Fail when Special Characters & < > " are found in Document


Special characters like '&', '<' '>', '"' throw java exceptions in XDO document merge API.

This issue has been fixed in the file NLSConfig.java in version 115.6.

You have file NLSConfig.java and version 11.5.5 which is lower than this fixed version.

This is explained in the following bug:
Bug 5865343: & CHARACTER IN RTF MERGED DOC CAUSES FULFILLMENT REQUEST TO FAIL
Patch 5931302.

References:
Review Note 468683.1

    

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Wednesday, June 29, 2011

use WebAdi to upload Journals :the connection to the server is unavailable, Please contact your support representative

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On 11.5.10.2 When attempting to use WebAdi to upload Journals,
the following error occurs:

ERROR
-----------------------
"The connection to the server is unavailable, Please contact your support representative"


Due to this issue, Unable to upload the data for one month

Solution:

1.Follow up the instructions for applying patch 5711361 in a Test instance first.

This patch inluded in
Applications Technology 11i.ATG_PF.H.delta.6 (patch 5903765)
Applications Technology 11i.ATG_PF.H.delta.5 (patch 5473858)

2.Assign responsibility Desktop Integration Responsibility for users work on WebADi
You can refer to note 287080.1


3.Retest your issue

4.Migrate solution as appropriate
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Edit existing TCA

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Problem Description: Log into TCA using Oracle Trading Community Manager and  Edit existing TCA Relationship 11.5.10 CU3

The relationship of "Manager of" was created as a non-cyclic relationship through Trading Comm Manager Responsibility.
We need to edit this and make this a Reciprocal relationship with " Employee of" as the reciprocal relation.

Solution:
This functionality is not available.

There is an Enhancement Request raised on this -
================================================
Bug 4435563 (15) NEED ABILITY TO UPDATE RELATIONSHIP PHRASES, RELATIONSHIP TYPES -

Currently, if Relationship Types is created with appropriate phrases &
roles, the phrases, roles and the Relationship Type names cannot be updated
from the RM UI. This causes problems since our UI doesn't support
inactivating the relationship types too.

Super Users or users with RM access ought to be able to update phrases, roles
and the relationship types. Users currently have to go to AR lookups to
update the phrases which is not a clean way of managing relationships in case
they need to make updates to relationship types.

================================================
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Period Closed however transaction not transferred to GL

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Problem Description: Period Closed however transaction not transferred to GL 11i.AR.O

Run 'Transfer to GL' program. And verify Unposted transaction report. Nothing appears in output. However if we verify some transactions they are not transferred to GL.

Explanation:
The issue is caused by not entering a post through date when submitting the AR to GL transfer program. This is causing inconsistent behavior.

Solution:
Therefore, I recommend 2 things to prevent this from re-occuring:

1)
Apply Patch 7419363: "UNPOSTED ITEMS REPORT NOT SPAWNED FROM ARGLTP"

Note: It is not necessary to apply patch 6939913 as well. It is included in above patch.

2)
Always enter a start date AND post through date when you submit the AR to GL transfer.
For example enter the dates of the period to be closed:

Start date: 01-APRIL-2009
Post through date: 30-APRIL-2009

This is the recommended way to submit the program and will prevent you from running into further issues.
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upload journals using WEBADI:he connection to the server is unavailable, Please contact your support representative

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On 11.5.10.2 When attempting to use WebAdi to upload Journals,
the following error occurs:

ERROR
-----------------------
"The connection to the server is unavailable, Please contact your support representative"

CAUSE JUSTIFICATION
====================
When users are trying to upload journals using WEBADI, they get the following error same as mentioned in the above bug
The connection to the server is unavailable - Please contact your support representative.
The strange thing in this case that the bne.log file is not showing any errors which is the same thing reported in the above bug.

Due to this issue, Unable to upload the data for one month

Solution:

1.Follow up the instructions for applying patch 5711361 in a Test instance first.

This patch inluded in
Applications Technology 11i.ATG_PF.H.delta.6 (patch 5903765)
Applications Technology 11i.ATG_PF.H.delta.5 (patch 5473858)

2.Assign responsibility Desktop Integration Responsibility for users work on WebADi
You can refer to note 287080.1


3.Retest your issue

4.Migrate solution as appropriate
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Tuesday, June 28, 2011

Unapplied Receipts Journal report is erroring out

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-- Problem Statement:
Unapplied Receipts Journal report is erroring out

Post-processing of request 5480230 failed at 09-APR-2009 08:44:50 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details

-- Steps To Reproduce:
1. Run Unapplied Receipts Journal program and it completes with warning.

-- Business Impact:
Users are not able to find unapplied receipts for a period and because of it they are facing lot of difficulty in their day to day activities.


Log File
-----------

Filename = <a href="http://sew.oraclecorp.com/SEW/fileDownload?forceDownload=0&fileURL=https%3A%2F%2Fgtcr.oracle.com%2Fgtcr-dir%2Fgtcr_322189299%2F7523545.992%2FWO-12562.log"target="_blank">https://gtcr.oracle.com/gtcr-dir/gtcr_322189299/7523545.992/WO-12562.log</a>

FND CONC-CP EXCEPTION N EXCEPTION java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at oracle.apps.xdo.common.xml.XSLT10gR1.invokeParse(XSLT10gR1.java:473)
at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:188)
at oracle.apps.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:160)
at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1015)
at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:968)
at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:209)
at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1561)
at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:951)
at oracle.apps.xdo.oa.schema.serv

at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper
...
Caused by: oracle.xdo.parser.v2.XMLParseException: Start of root element



Note.471209.1 Ext/Pub Unapplied Receipt Register Report Failing With One Or More Post-Processing Actions Failed.:
Note.788084.1 Int/Pub Unapplied Receipts Journal And Applied Receipts Journal Ending In Warning One or more post-processing actions failed:
Note.740529.1 Ext/Pub Output Post Processor Fails Due To java.sql.SQLException Exhausted Resultset:
Note.456742.1 Lim/Pub ARXUNAJR Unapplied Receipts Journal errored out ORA-31011 XML parsing failed:

Solution:
1) Please download and review the readme for Patch.Standalone Patch 6394101 XML PUBLISHER POST-PROCESSING FAILING FOR CUMULATIVE ACTIVITY REPORT

Applicable Family Pack/Release
11i.AR.O

Branched versions of files included in this patch
ar patch/115/sql ARXCUABB.pls 115.4.15104.5
ge fr� 7 l e � � =1 wait_time=53405
driver id=28444553, #bytes=1, =0
for 'SQL*Net message to client' count=1 wait_time=2
driver id=28444553, #bytes=1, =0
for 'SQL*Net message from client' count=1 wait_time=302
driver id=28444553, #bytes=1, =0
for 'SQL*Net message to client' count=1 wait_time=3
driver id=28444553, #bytes=1, =0
for 'SQL*Net message from client' count=1 wait_time=626
driver id=28444553, #bytes=1, =0
for 'SQL*Net message to client' count=1 wait_time=2
driver id=28444553, #bytes=1, =0
for 'SQL*Net message from client' count=1 wait_time=10639
driver id=28444553, #bytes=1, =0
for 'SQL*Net message to client' count=1 wait_time=3
driver id=28444553, #bytes=1, =0
temporary object counter: 0
----------------------------------------
******************** Session Cursor Dump **********************
Current cursor: 19, pgadep: 0
Open cursors(pls, sys, hwm, max): 19(13, 2, 64, 2500)
NULL 3 SYNTAX 0 PARSE 0 BOUND 16 FETCH 0 ROW 0
----------------------------------------
Cursor#19(800003ffbfdc1f78) state=NULL curiob=800003ffbfc2da80
curflg=44 fl2=0 par=0000000000000000 ses=c0000001fedbeee8
sqltxt(c0000001e752ad38)=SELECT SERVER_ID,TYPE_ID,MEMBER_SVR_GROUP_ID, DNS_NAME,IP_ADDRESS,LOCATION FROM IEO_SVR_SERVERS WHERE SERVER_NAME = :1
hash=befdfc91dcf1de63a98a59741d85d682
parent=c0000001e951d278 maxchild=02 plk=c0000001d8af18e0 ppn=n
cursor instantiation=800003ffbfc2da80 used=1238445218
child#0(c0000001e74fd758) pcs=c0000001e74fda88
clk=c0000001bfed4500 ci=c0000001b859aa38 pn=c0000001c96dc160 ctx=c0000001e949fd38
kgsccflg=0 llk[800003ffbfc2da88,800003ffbfc2da88] idx=0
xscflg=20028 fl2=0 fl3=2022000 fl4=0
Bind bytecodes
Frames pfr 0000000000000000 siz=0 efr 0000000000000000 siz=0
Cursor frame dump
enxt: 1.0x00000000
pnxt: 1.0x00000000
Session cached cursors
-----------------------------------------------------------
Solution:
If you see the call stack information in the trace file : -

Error from U_get_previous_frame_x is 1
Stack is not Windable
Stack has no Unwind_descriptor

Please refer the Note below : -

Article-ID: Note 73835.1
Circulation: PUBLISHED (EXTERNAL)
Folder: ST.Server.DBA.Admin
Topic: Archives
Title: ALERT:HP-UX: ORA-7445 and Core Dump Generating Oracle Stack Trace .

This patch is very, very old. Release date was: 1998/11/30
This patch is not appropriate for 11.23. 11.23 was released September 2003!

Please go back to Oracle and ask for more details and a fix for 11.23.

---------------------------------

This patch as per HP is for 11.00 Platform and we are having 11.23 release

Article-ID: Note 43507.1
Circulation: PUBLISHED (EXTERNAL)
Folder: ST.Platform.Unix.HPUX
Topic: Configuration
Title: HP-UX: Patch Levels Advised

Check with HP for details and do the needful.

Oracle must be relinked after applying this patch, as follows:
%cd $ORACLE_HOME/rdbms/lib
%make -f ins_rdbms.mk ioracle
The instance needs to be shutdown when relinking.
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