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Problem: R12: Reconciling Receipts Results In Cleared Record
IN AR_CASH_RECEIPT_HISTORY_ALL Being Created In Wrong Org, Unable to search
Receipts in
Symptoms:
Unable to search receipts in Receipts Summary
screen using the "Find" option. Find that when a cleared record is generated when reconciling a receipt in Cash Management it is generating the cleared record with the incorrect ORG_ID
EXPECTED BEHAVIOR
Expect the cleared record to be generated in the same org_id as the receipt record
CASH_RECEIPT_ID STATUS ORG_ID
--------------- -------------- ----------
85024 CLEARED 7327
85024 REMITTED 7327
86054 CLEARED 202
86054 REMITTED 204
Changes:
Upgrade to R12
Cause
When clicking SAVE button from CE
screen AR API 'ARP_CASHBOOK.clear' is called..CE Passes correct cash_receipt_id
but does not set the correct org_id parameter.
This is explained in the following
bug:
Bug:<7443802> - ORG_ID IS DIFFERENT IN CR AND CRH FOR SAME RECEIPT, WHEN
CLEARED VIA CM
Bug:<7443802> - ORG_ID IS DIFFERENT IN CR AND CRH FOR SAME RECEIPT, WHEN
CLEARED VIA CM
Solution:
Workaround:
Click the reconcile button and not the SAVE icon on the tool bar
If you require a datafix please log a new service request referencing this note.
References:
R12: Reconciling Receipts Results In Cleared Record
IN AR_CASH_RECEIPT_HISTORY_ALL Being Created In Wrong Org, Unable to search
Receipts in [ID 801361.1]
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