Monday, October 10, 2011

How to Trace / Debug the OUI (runInstaller) for a Grid Control Installation

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Problem:
How to Trace / Debug the OUI (runInstaller) for a Grid Control Installation


Solution:




When installing Grid Control components (Agent, OMS, Repository), it is sometimes necessary to run the installer in a debug mode in order to obtain the necessary troubleshooting data.

To set the OUI for debug mode, follow these steps:
1. Check the file /etc/oraInst.loc or /var/opt/oracle/oraInst.loc to determine the location of the OraInventory/logs directory.
Rename the existing logs directory and create a new one.
2. Start the OUI using the following command
./runInstaller -debug -logLevel finest >inst1.out 2>inst2.out

3. Let the installation proceed until the error occurs again.
4. Compress the following into one single zip file and upload:
inst1.out
inst2.out
/oraInventroy/logs/* (files and subdirectories)
from all (db, oms, agent)
ORACLE_HOMES/cfgtoolslog/* (files and subdirectories)
from
oms_ORACLE_HOME/sysman/log
5. Upload the zip file to Metalink when you create the SR.


References:

How to Trace / Debug the OUI (runInstaller) for a Grid Control Installation [ID 351737.1]


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