Gateway server is not starting after running the command start_ns, its getting hanged: Siebel Server not starting properly with NFS

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Problem: Gateway server is not starting after running the command start_ns, its getting hanged: Siebel Server not starting properly with NFS




Log files:
The truss output shows that the start_ns fails while trying to read the svc file:

3811: stat64("/siebelGW/app/gtwysrvr/sys", 0xffffe1c0) = 0
3811: stat64("/siebelGW/app/gtwysrvr/sys/svc.gtwyns..bak", 0xffffe690) = 0
3811: stat64("/siebelGW/app/gtwysrvr/sys/svc.gtwyns.", 0xffffe690) = 0
3811: stat64("/siebelGW/app/gtwysrvr/sys/svc.gtwyns.", 0xffffe910) = 0
3811: open("/siebelGW/app/gtwysrvr/sys/svc.gtwyns.", O_RDWR|0x800, 0) = 4
3811: lockf64(4, F_LOCK, 0) [sleeping]

below error with Gateway Issue:

Login failed for Login name : hiwebuser
ProcessPluginState ProcessPluginStateError 1 000007384cc94ca2:0 2010-10-28 14:01:15 7: [SWSE] Open Session failed (0xa600d1) after 60.0436 seconds.
ProcessPluginRequest ProcessPluginRequestError 1 000007384cc94ca2:0 2010-10-28 14:01:15 7: [SWSE] New anon session open failed.
ProcessPluginRequest ProcessPluginRequestError 1 000007384cc94ca2:0 2010-10-28 14:01:15 7: [SWSE] Could not get an anon session...PROBLEM
ProcessPluginRequest ProcessPluginRequestError 1 000007384cc94ca2:0 2010-10-28 14:01:15 7: [SWSE] Failed to obtain a session ID. Login failed attempting to connect to %1
ProcessPluginRequest ProcessPluginRequestError 1 000007384cc94ca2:0 2010-10-28 14:01:15 7: [SWSE] Set Error Response (Session: Error: 10879185 Message: Login failed attempting to connect to %1)
SisnTcpIp SisnSockError 1 000007064c9257a8:0 2010-10-28 14:01:32 47: [TCPIP-client] recv() failed for sd=-1 (err=9 | Bad file number)
SisnapiLayerLog Error 1 000007064c9257a8:0 2010-10-28 14:01:32 47: [SISNAPI] Async Thread: connection (0x41670740), error (1180852) while reading message
SisnTcpIp SisnSockError 1 000009144cba6503:0 2010-10-28 14:01:43 49: [TCPIP-client] recv() failed for sd=-1 (err=9 | Bad file number)
SisnapiLayerLog Error 1 000009144cba6503:0 2010-10-28 14:01:43 49: [SISNAPI] Async Thread: connection (0x41445fd0), error (1180852) while reading message
GenericLog GenericError 1 000007934cc94ca2:0 2010-10-28 14:02:54 (ssmsismgr.cpp (0) err=0 sys=1869345760) SBL-GEN-00000: (ssmsismgr.cpp: 0)


Solution:



Restarting enterprise including NFS server would resolve the behavior
The issue with the Gateway Server restart is because of the NFS server. It is not common to have the Gateway not installed locally. This can lead to such issues.
Hence I would consider moving to Gateway to your local disk.

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