Saturday, March 3, 2012

Unable to generate a document number for a manual receipt

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Problem:     Unable to generate a document number for a manual receipt

Solution:

1. Upload detailed screnshots with the receipt class and method setup, document sequence, category and assignment.

There is a common problem that when you RENAME a receipt method, the document sequence category is not updated.

When you create a new receipt class and method, Receivables automatically insert a document category - which you can find in system administrator - application - document - category.

The receipt method NAME = document category CODE

But this category CODE becomes READONLY - as it works like a primary key and gets referred by other tables.
On the other hand, in Receivables you can rename the receipt method NAME - because in Receivables the receipt method ID is used in forms.
Due to the fact that the category code cannot be updated, there is no available internal API function to do that so the AR development can't propagate the change.

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