Friday, October 21, 2011

Setup.product.install, Utility, err, unable to launch: "ksh export LD_LIBRARY_PATH=, error code: "255"(SBL-STJ-00152) in Sieble

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Problem:    Setup.product.install, Utility, err, unable to launch: "ksh export LD_LIBRARY_PATH=, error code: "255"(SBL-STJ-00152)  in Sieble
Issue in installing Siebel Webserver with OHS on Linux
Log files:
while configuring the Web Server we are getting error (please refer to sw_cfg_util.log) and setup exits with an error message:



GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Executing step: RestartWebServer

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Executing step: ShutdownApacheServer

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 (ossystem.cpp (96) err=255 sys=0) SBL-GEN-00255: Internal: Error during exec()

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Step ShutdownApacheServer: failed to run program %%WebServerInstance%%%%OSDirSeparator%%bin%%OSDirSeparator%%apachectl with cmdline stop

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Failed during Execution, err: 255



Solution:
This error message “SBL-STJ-00152” is known to occur when you launch the Siebel installer in console mode, but without modifying the siebel.ini file to prevent the installer from launching the configuration wizard automatically.
 in order to run the installation in Console Mode, the installation must be performed in two steps (installer and configuration). This is achieved by editing the siebel.ini file to include the following changes:

Siebel Enterprise Server (where Siebel Management Agent is installed with Siebel Server)
[RunAfter.Unix.AIX]
ConfigGateway.AIX = no
ConfigServer.AIX = no
ConfigAgent.AIX = no

Siebel Web Server Extension
[RunAfter.Unix.AIX]
Config.SWSE.AIX = no

With the above changes the installer will not try to launch the configuration wizards and will finish correctly.

In cases where the installer has already finished its processing, you can simply launch the configuration wizards manually in order to configure your Enterprise.

Please check the following section for the configuration steps:

Siebel Installation Guide for UNIX > Configuring Siebel Enterprise Server and Related Components > Launching the Siebel Configuration Wizard.




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