Monday, June 20, 2011

The concurrent manager has timed out waiting for the Output Post-processor to finish this request

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Problem Description: The concurrent manager has timed out waiting for the Output Post-processor to finish this request.


Issue Clarification ===
On R12.0.6, the request Create Accounting is failing with the following error message in the log file:
Post-processing of request 465575 failed at 10-JUN-2010 13:29:30 with the error message:
The concurrent manager has timed out waiting for the Output Post-processor to finish this request.

Check that there are enough Output Post-processor service processes running.



OPP LOG FILE

The uploaded log for the OPP shows that for the problematic request 465575, OPP was started, but no evidence of it completing:

[6/10/10 1:22:16 PM] [OPPServiceThread1] Post-processing request 465575.
[6/10/10 1:22:16 PM] [40904:RT465575] Executing post-processing actions for request 465575.
[6/10/10 1:22:16 PM] [40904:RT465575] Starting XML Publisher post-processing action.
[6/10/10 1:22:16 PM] [40904:RT465575]
Template code: XLAACCPB01
Template app: XLA
Language: en
Territory: US
Output type: RTF
[6/10/10 1:24:12 PM] [OPPServiceThread1] Post-processing request 465593.
....
....
....
[6/10/10 1:29:30 PM] [UNEXPECTED] [40904:RT465575] java.lang.ThreadDeath
at java.lang.Thread.stop(Thread.java:698)
at oracle.apps.fnd.cp.opp.OPPRequestThreadManager.terminateThread(OPPRequestThreadManager.java:210)
at oracle.apps.fnd.cp.opp.OPPTerminateCommand.execute(OPPTerminateCommand.java:48)
at oracle.apps.fnd.cp.opp.OPPServiceThread.processMessage(OPPServiceThread.java:243)
at oracle.apps.fnd.cp.opp.OPPServiceThread.waitForMessages(OPPServiceThread.java:230)
at oracle.apps.fnd.cp.opp.OPPServiceThread.mainLoop(OPPServiceThread.java:131)
at oracle.apps.fnd.cp.gsf.BaseServiceThread.run(BaseServiceThread.java:136)



Solution:


Please increase the value of the profile option "Concurrent: OPP Process Timeout" to 6 hours.


The following justify the solution:
Note 352518.1 - Concurrent Request Fails Due to Timeout of the Post Processing Action 



    
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