You have encountered an unexpected error. Please, contact the System Administrator for assistance. Clich here for eon detaixceptils.

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Problem:
sp error issue : when opening jsp pages, you get the following error :

" You have encountered an unexpected error. Please, contact the System Administrator for assistance.
Clich here for eon detaixceptils. "

Symptoms:
This issue is appeared after applying this patch "patch 7488328" to upgrade the form version.


Log files:

File " error_log " shows :
[Mon Apr 19 14:17:28 2010] [error] [client 10.12.4.54] [ecid: 1271672248:130.130.100.251:24722:0:120,0] mod_oc4j: Failed to find a failover oc4j process for session request for destination: application://oacore (no island or jgroup).
[Mon Apr 19 14:20:39 2010] [error] [client 10.12.4.54] [ecid: 1271672439:130.130.100.251:24670:0:73,0] File does not exist: /erpapp/addev/apps/apps_st/comn/java/classes/oracle/forms/engine/RunformBundle_ar_AE.class


File " application.log " shows :
------------------------------------

10/04/19 09:40:39.941 html: Servlet error
java.io.IOException: Broken pipe
at sun.nio.ch.FileDispatcher.write0(Native Method)
at sun.nio.ch.SocketDispatcher.write(SocketDispatcher.java:29)
at sun.nio.ch.IOUtil.writeFromNativeBuffer(IOUtil.java:104)
at sun.nio.ch.IOUtil.write(IOUtil.java:75)
at sun.nio.ch.SocketChannelImpl.write(SocketChannelImpl.java:302)
at java.nio.channels.Channels.write(Channels.java:60)
at java.nio.channels.Channels.access$000(Channels.java:47)
at java.nio.channels.Channels$1.write(Channels.java:134)
at com.evermind.server.http.AJPOutputStream.endRequest(AJPOutputStream.java:117)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:306)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:187)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)
10/04/19 11:28:21.235 html: 10.1.3.0.0 Stopped
10/04/19 11:29:37.717 10.1.3.0.0 Started
10/04/19 11:29:46.931 html: 10.1.3.0.0 Started
10/04/19 11:35:09.189 html: oracle.apps.fnd.security.LeakDetectionFilter.initialized:1271662509189
10/04/19 11:35:09.190 html: LeakSetting:
global:true,session:false,aggressive:false,stderr:false,appslog:false,corelog:false
ignoring:null

File " access_loig " shows customer is using : JRE 1.5.0_13
-------------------------------------------------------------------------

[20/Apr/2010:08:13:17 +0400] "GET /OA_JAVA/oracle/apps/fnd/jar/fndcct.jar HTTP/1.1" 304 - 0 "-" "Mozilla/4.0 (Windows XP 5.1) Java/1.5.0_13"

10.1.25.82 - - [18/Apr/2010:12:32:32 +0400] "GET /OA_HTML/AppsLocalLogin.jsp?requestUrl=APPSHOMEPAGE&cancelUrl=%2FOA_HTML%2FAppsLocalLogin.jsp&errCode=FND_APPL_LOGIN_FAILED&langCode=US&username=ASEM+STAR1 HTTP/1.1" 302 1146 0 "http://erpdev.auh.police:8003/OA_HTML/RF.jsp?function_id=28804&resp_id=-1&resp_appl_id=-1&security_group_id=0&lang_code=US¶ms=rJELujAwhrqzYVpCtTrzjw&oas=9X78oRRTnI27g6pviB2R_g.." "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)"

XML file shows the following settings :
-----------------------------------------------

oacore_jvm_start_options< oa_var _s_oacore_jvm_start_options-server -verbose:gc -Xmx512M -Xms128M -XX:MaxPermSize=160M -XX:NewRatio=2 -XX:+PrintGCTimeStamps -XX:+UseTLAB -XX:+UseParallelGC -XX:ParallelGCThreads

Solution:


First, do a copy / backup of the XML file.
Then edit it and change
From : oacore_jvm_start_options oa_var _s_oacore_jvm_start_options-server -verbose:gc -Xmx512M -Xms128M
To : oacore_jvm_start_options oa_var _s_oacore_jvm_start_options-server -verbose:gc -Xmx512M -Xms256M

Second, Save and bounce the services and restest the issue.

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