SBL-GEN-00255: Internal: Error during exec()

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Problem:    SBL-GEN-00255: Internal: Error during exec()

OHS and Webserver is successfully installed. But while configuring the Web Server we are getting error (please refer to sw_cfg_util.log) and setup exits with an error message:



GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Executing step: RestartWebServer

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Executing step: ShutdownApacheServer

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 (ossystem.cpp (96) err=255 sys=0) SBL-GEN-00255: Internal: Error during exec()

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Step ShutdownApacheServer: failed to run program %%WebServerInstance%%%%OSDirSeparator%%bin%%OSDirSeparator%%apachectl with cmdline stop

GenericLog GenericError 1 000000034b555a56:0 2010-01-19 14:17:52 Failed during Execution, err: 255

Solution:

Pls refer to the document id 794301.1 on Mysupport 

Installation of Siebel Web Server Extension (SWSE) error (Doc ID 794301.1)



There are 2 possible causes:

- Initially they installed the complete Oracle Application Server, not the one from companion CD.

- They then reinstalled using Oracle HTTP Server 10.1.3/Apache v2.x, from the Oracle Application Server 10.1.3 companion CD, but the "Web Server Instance Location" was not entered correctly.

The "Web Server Instance Location" should be the directory where the Oracle Application Server is installed.

The customer supplied it with:
Web Server Instance Location : /data1/siebel_sweapp/https-one5all

while the Oracle Application Server was installed in /data1/oracle/app10gR3/ohs (httpd.conf exists in conf directory of the Web Server, /data1/oracle/app10gR3/ohs/conf/httpd.conf)


After correcting the above parameter, customer was able to proceed and complete the swse installation

Oracle Application Server 10.1.3 companion CD can be downloaded from:

http://www.oracle.com/technology/software/products/ias/htdocs/101310.html

1.       The SWSE must be installed as the same user who installed the Web server.

2.The "Web Server Instance Location" should be the directory where the Oracle Application Server is installed,
Ex. 
httpd.conf of the webserver is located in /data1/oracle/app10gR3/ohs/conf/httpd.conf

3. Check if - httpd.conf file has *swe* entries and if they are present remove them 

Workaround:

Uncheck the Restart Server, at the end of wizard and configuration was done successfully.

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